Troubleshooting & FAQ
Fixes for the problems people hit most often, step by step.
- Can't sign inStep-by-step fixes for a wrong password, a paused account, the wrong workspace address or a reset email that does not arrive.
- Invite or confirmation email not receivedFind a missing invite, sign-up confirmation or reset email, resend it, or share the invite link directly.
- Workspace is lockedWhy a workspace locks, what you can still do from the lock screen, and how to unlock it again in seconds.
- Domain not verifyingA checklist for a custom domain stuck on Verifying or Not found yet: records, hosts, proxies, conflicting records and waiting times.
- Frequently asked questionsQuick answers to the questions people ask most, with links to the full guides.
Still stuck?
Tell us what you were trying to do and we will help you out.
Chat on WhatsApp