Over-limit handling

Every plan has limits, such as how many members, projects, workspaces, custom fields or boards you can have, and how much storage. Missions shows them as small meters next to the things they apply to.

Near or at a limit#

• Almost full and Limit reached messages appear next to the meter.
• At the limit, the button to add more (for example New project or Invite) is disabled with a tooltip saying why.
• Everything you already have keeps working.

When a plan change leaves you over#

If a downgrade or plan change leaves you with more than your plan includes, nothing is deleted, ever. Everything you already have stays readable and editable. You just cannot add more of that kind.

The Owner sees a prompt: Over your plan. It lists what is over and lets you choose what to archive, for example which projects. Archived items keep everything inside and can be restored once your plan allows it. You can also contact us to upgrade and keep everything.

1. Open the prompt. It links to the right place for each item, such as Workspaces settings or Sticky boards.
2. Select the items to archive.
3. Press Archive and confirm.

The deadline#

The Owner gets a couple of reminder emails over 14 days. If nothing is decided by then, the newest extras are archived, not deleted, and they come back when you upgrade.

Trials and locked workspaces do not run this clock: nothing is archived while nobody can act.

Avoid it#

Before you downgrade, check the summary on the confirm screen: it lists What would not fit. See Change, cancel or resume your plan. To see your plan's numbers, use Pricing.