Change, cancel or resume your plan

Only the workspace Owner can change the plan, update payment details or cancel. Everyone else sees the status and the message "Only the workspace Owner can change the plan or payment details. Ask your Owner."

PlanRenews on the date shown in the app

Change planCancel subscription

Payment method

Update payment method

InvoicesEvery payment, with the invoice as a PDF.

Upgrade or downgrade#

1. Open Settings, then Plan & billing.
2. In the Plan card, press Change plan.
3. Choose the new plan and billing period.
4. Review the summary. It shows what is Charged today and when the change Takes effect.
5. Confirm.

A scheduled downgrade shows Downgrade scheduled with Cancel scheduled change. If the new plan has smaller limits, nothing is deleted, see Over-limit handling. If something would not fit, the summary lists What would not fit first.

Cancel#

1. In Plan & billing, press Cancel subscription.
2. Read the summary: your plan stays active until the end of the period, and there is no refund for the time left.
3. Optionally say why you are cancelling, then confirm. Use Keep my subscription to back out.

Cancelling stops future charges. When the period ends the workspace locks and your data is kept, see Data after cancelling.

Resume#

Before the end date, press Resume subscription on the Plan card to undo a cancellation, with no extra charge. A scheduled cancellation blocks plan changes, so resume first if you want to switch plan.

Refunds#

We do not refund a change of mind, partial periods, unused time, downgrades or cancellations, which is why every account starts with a free trial. We do refund if a technical issue on our side stops you from using Missions or the product was described inaccurately, and we honour refund rights the law gives you. Read the Refund & Cancellation Policy.