Roles and permissions
The five built-in roles, exactly what each can do, and how custom roles work on the Business plan.
Every person in your workspace has one role. The role decides what they can see and change. There are five built-in roles: Owner, Admin, Manager, Member and Guest.
What each role is for#
- Owner: the person who runs the company account. Can do everything, including billing, ownership transfer and deleting the company. There is one Owner.
- Admin: runs the workspace day to day. Can do everything except delete the company or transfer ownership.
- Manager: runs projects and the work in them.
- Member: does the work.
- Guest: a client with read and comment access to shared projects.
What they see: workspace or project access#
A role decides what someone can do. Their access decides what they can see:
- Every project in a workspace (workspace access): all its projects, now and in the future.
- Only selected projects (project access): just the projects they are on the crew of. Nothing else in that workspace.
Owners and Admins always see every workspace and project. Guests always have project access.
If you change a Guest to another role, they keep seeing only their projects until you give them more with Edit access, so nothing opens up by surprise.
With project access, people work normally inside their projects (their role still applies), but they cannot create projects, folders or workspace-wide boards, or change labels for the whole workspace. Change someone's access in Settings, Members, see Invite and manage members.
Permissions at a glance#
| Ability | Owner | Admin | Manager | Member | Guest |
|---|---|---|---|---|---|
| See projects and missions | All | All | Their access | Their access | Shared only |
| Create missions | Yes | Yes | Yes | Yes | No |
| Edit any mission | Yes | Yes | Yes | Own | No |
| Assign missions | Yes | Yes | Yes | Yes | No |
| Delete missions | Yes | Yes | Yes | No | No |
| Comment | Yes | Yes | Yes | Yes | Yes |
| Upload attachments | Yes | Yes | Yes | Yes | No |
| Create, edit and archive projects | Yes | Yes | Yes | No | No |
| Manage a project's crew | Yes | Yes | Yes | No | No |
| Statuses, labels, saved views and clients | Yes | Yes | Yes | No | No |
| Custom fields | Yes | Yes | No | No | No |
| Sticky boards: edit | Yes | Yes | Yes | Yes | View |
| Sticky boards: manage | Yes | Yes | Yes | No | No |
| Track time | Yes | Yes | Yes | Yes | No |
| See everyone's time and time settings | Yes | Yes | No | No | No |
| Invite, remove people and change roles | Yes | Yes | No | No | No |
| Branding, domain and data export | Yes | Yes | No | No | No |
| Billing: view | Yes | Yes | No | No | No |
| Billing: change plan or cancel | Yes | No | No | No | No |
| Transfer ownership, delete the company | Yes | No | No | No | No |
See it in the app#
Open Settings, then Roles & permissions for the live table with every permission. Features your plan does not include stay off for everyone, whatever their role.
Custom roles#
Custom roles let you create your own mix of permissions. They are part of the Business plan. On other plans the page shows the built-in roles only, with a note that custom roles come with Business.
Change someone's role#
Owners and Admins can change roles in Settings, Members. See Invite and manage members.
Last reviewed 14 November 2026
Tell us what you were trying to do and we will help you out.
Chat on WhatsApp