Plans & billing
Trials, plans, payments, invoices, failed payments and what happens at your limits.
- Choose a planHow Starter, Pro, Business and custom plans differ in approach, how monthly and yearly billing work, and where to see current prices.
- Free trial and what happens when it endsTry Starter or Pro with full limits and no card. When the trial ends the workspace locks, your data is kept and you can subscribe or export.
- Change, cancel or resume your planHow the Owner upgrades, downgrades, cancels or resumes a subscription, and exactly when each change takes effect.
- Payment methods, invoices and taxesHow payment works through Paddle, how to update your card, download invoices and add a company name and tax number.
- Failed paymentsWhat happens when a renewal fails, how long you have to fix it, which emails you get, and how to unlock the workspace.
- Buy Business and custom plansBusiness has no trial and is bought directly with Buy now. For bigger needs such as SSO, API access or invoicing we build a custom plan.
- Over-limit handlingWhat happens when your plan changes and you have more than it includes. Nothing is deleted, and you choose what to archive.
Still stuck?
Tell us what you were trying to do and we will help you out.